Supervision • Managing Conflict • TeamBuilding

Supervision: It's All about S-T-Y-L-E
How one supervises can directly impact organizational growth and success. This experiential session allows the participants to explore their own supervisory style and gain innovative ideas on how to guide by example not force. Participants will be introduced to five leadership strategies that, when practiced appropriately, can produce positive results, increased satisfaction, and improved performance.

Managing Conflict: Critical Conditions Require Urgent Responses
This seminar will investigate the connections between conflict management and resolution. The presenter will clarify the role of organization leaders in managing and resolving conflict effectively without stepping on toes. Participants will learn how unresolved conflict contributes to breakdown in communication, low morale, decreased productivity, and minimum personal investment. The presenter will share examples to minimize attitudes and behaviors that create obstacles and impede organization progress.

Team Building: A Team that Plays Together Wins Together
This workshop demonstrates how cooperative effort assists organizations in meeting goals and achieving better outcomes. Through group exercises, participants will explore dynamics that encourage and hinder group interaction and participation. Discovering shared values and ideas, individuals will learn how to use what they have in common to enhance and strengthen the work environment, improve processes, find workable solutions, and create win-win outcomes for all team members.

Session I
Tuesday, January 24, 2012
1:00 - 4:00 pm

Supervision:
It's All about S-T-Y-L-E

Session II
Wednesday, January 25, 2012
1:00 - 4:00 pm

Managing Conflict:
Critical Conditions
Require Urgent Responses

Session III
Thursday, January 26, 2012
1:00 - 4:00 pm

Team Building:
A Team that Plays Together Wins Together

Cost for Early Registration: $100.00 for one session $170.00 for two sessions $260.00 for all three sessions Early Registration must be postmarked by January 6, 2012.

Cost for Late Registration: $125.00 for one session $195.00 for two sessions $285.00 for all three sessions Registration deadline is January 13, 2012

Lunch: 12:00 - 12:45 pm - included in registration fee.

Cancellations must be in writing.
No refunds will be granted for cancellations postmarked after January 13, 2012.

Location
Four Points by Sheraton
1123 Lincoln Way East, Chambersburg, PA 17201 • (717) 263-9191